Karachi: Karandaaz Pakistan has joined forces with D-Tech & Consultancy Private Ltd. (DTC) to introduce 'My Intelligent Assistant' (MIA), an AI-based solution aimed at making digital financial services more user-friendly and inclusive throughout Pakistan. The collaboration focuses on overcoming obstacles such as digital literacy gaps and language barriers that hinder users from fully benefiting from digital financial platforms.

According to Karandaaz, the initiative seeks to integrate MIA's context-aware AI capabilities into digital financial applications. This tool will provide real-time, multilingual, and personalized assistance to help users navigate digital finance interfaces more effectively. The rapid adoption of digital technologies has seen an increase in users, but many still face difficulties due to limited support and understanding. MIA is designed to address these issues by offering context-sensitive guidance, thereby boosting user confidence and expanding financial service access.

Waqas ul Hasan, CEO of Karandaaz, emphasized the transformative potential of AI in digital finance, highlighting the organization's commitment to innovation and responsible technology adoption. Adeel Dayo, Founder and CEO of DTC, expressed optimism that MIA will bridge the existing gaps in digital financial interactions, contributing to financial inclusion and the digital transformation agenda in Pakistan. The partnership aims to create a scalable AI framework that enhances the country's digital financial ecosystem and delivers substantial benefits to users.